What I look for in an oncall handoff
Ines · Jul 22
I split a 4000-line file into 12 smaller ones this week. The smaller files weren't actually easier to understand. The 4000-line file was a problem of structure, not of length.
Most of the trouble I see in production comes from boundary cases someone promised would never happen. The code is fine. The plan is fine. The promise is what ages badly.
If a config file has more than a dozen options, half of them aren't being used. The other half are being used in ways the original author didn't predict.
The team I learned the most from didn't have great tools. They had a great habit of reading each other's pull requests in full, including the parts that weren't theirs.
Most retry logic I've removed turned out to be hiding a real bug. The retries made the failure invisible, and the bug compounded for months in the background.
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